VITALTRAX LOGISTICS
PRIVACY POLICY & SMS MESSAGING TERMS
Effective Date: September 2, 2026
VitalTrax Logistics (“VitalTrax,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information provided through our website, communications, and logistics services.
1. Information We Collect
We may collect information you provide when requesting a quote, scheduling a delivery, contacting us, or communicating with us by phone, email, or text message. This may include your name, business name, phone number, email address, delivery information, and other information necessary to provide our services.
2. How We Use Information
We use information to respond to inquiries, coordinate and provide delivery services, communicate about deliveries, provide status updates, improve our services, and maintain business and service records.
3. Information Sharing
We do not sell or rent personal information. We may share information with service providers, contractors, technology providers, or other parties when reasonably necessary to provide requested services, operate our business, or comply with legal requirements.
SMS Registration and Opt-In Data: We do not transfer, share, disclose, or provide consumer SMS registration data, including mobile phone numbers and SMS opt-in or consent information, to any external organization for any purpose. SMS opt-in and consent information is not shared with third parties for marketing or promotional purposes.
4. Healthcare Information
VitalTrax may transport healthcare-related materials and may receive information necessary to perform a delivery. We use reasonable administrative, technical, and operational safeguards appropriate to the information and services involved. Customers should not send sensitive medical information through ordinary website forms, email, or SMS unless specifically requested and authorized by VitalTrax.
5. Data Security
We take reasonable administrative, technical, and operational measures to protect information against unauthorized access, use, disclosure, alteration, or destruction. We maintain policies and safeguards designed to prevent unauthorized access, use, or sharing of user data. However, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, security, analytics, and user experience.
7. SMS Messaging Terms
By providing your phone number and opting in to receive text messages from VitalTrax Logistics, you consent to receive messages related to your inquiries, deliveries, scheduling, service updates, and other communications you have requested.Message frequency may vary. Message and data rates may apply.
8. SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP or CANCEL. After opting out, you may receive one confirmation message. You may also contact VitalTrax directly for assistance.
9. SMS Help
Reply HELP for assistance or contact VitalTrax Logistics using the contact information below.
10. Mobile Information
We do not sell or share mobile subscriber information or SMS opt-in information with third parties for their own marketing purposes.
11. Changes to This Policy
VitalTrax Logistics may update this Privacy Policy and SMS Messaging Terms from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
VitalTrax Logistics LLC
Raleigh–Durham–Chapel Hill, North Carolina
Phone: 919-504-1377
Email: dispatch@vitaltraxlogistics.com
By using our website or providing information to VitalTrax Logistics, you acknowledge this Privacy Policy & SMS Messaging Terms.